Ask. We answer.
We don't have an online form on purpose. The fastest way to a hamper is the phone — a volunteer picks up before the third ring during open hours.
The four steps
01
Reach out
Call 403-273-0777 or email clientcare@chestermerefoodbank.ca during open hours. A real volunteer always picks up.
02
Quick intake
We'll ask about household size, dietary needs and allergies. Bread & Extras requires no intake at all.
03
Pick a time
Choose a 30-minute pickup window. If you can't get to us, we can arrange a volunteer delivery within Chestermere.
04
Take what you need
Your hamper is packed before you arrive. Confidential, weekly, no per-household visit limit.
Common questions
Do I need to prove I qualify? +
No. For Bread & Extras, just walk in — no intake. For the Regular Hamper we ask household size and any allergies so we pack correctly.
Can I come every week? +
Yes. No monthly limit. Many families use us steadily for a season and taper off as things improve.
What if I can't drive to you? +
We arrange volunteer delivery Tuesday and Thursday within Chestermere. Tell us when you call.
I have specific dietary needs. +
Halal, gluten-free, dairy-free, low-sodium, baby formula — tell us what you need. We get close even when sourcing is tight.
Can I get help for someone else? +
Yes. Call on their behalf or pick up for them. We need a name and household size only.
Is my visit confidential? +
Always. Client information stays in our internal file and is never shared. You will not see your name on any signage.